Windows 10 Setup

This guide will help you create a new email account in the Windows 10 Mail App using the proper server settings for Zimbra.

Step 1. Type Mail into the search bar next to the start menu. Select the Mail icon that appears in the search results.

Screenshot of the Windows start menu with search results for 'Mail,' showing email app settings, store options, and web search results for various email-related keywords.

Note: There are two ways to add an email account using Windows 10. If mail has not been set up previously, you will see a Welcome window with a Get Started options. If mail has already been set up, you will have access to mail settings to create a new account.

If mail has not been set up

Step 1. Select Get Started

Email service welcome screen with a 'Get Started' button.
Screen showing an accounts setup page with a blue background, a section titled 'Accounts,' and an 'Add account' button.

Step 2. Select Add Account

If mail has been set up

Step 1. Select the Settings icon (the gear located at the bottom of the screen)

Settings gear icon highlighted in blue on a computer screen's toolbar.

Step 2. On the right side of the mail window, the settings pane will open. Select Accounts.

Screenshot of a settings menu showing options: Accounts, Background Picture, Reading, Options, Help, Trust Center, Feedback, About.

Step 3. Select Add account

Screen displaying account settings with an option to add a new email account.

Now that the account has been created, it is time to enter the settings for Zimbra

Step 1. On the new account screen, click Advanced setup

Screen showing account options including Exchange, Google, Yahoo Mail, iCloud, Other account, and Advanced setup with a close button.
Screenshot of an advanced email account setup window with options for Exchange ActiveSync and Internet email, with the Internet email option highlighted.

Step 2. Select Internet email

Step 3. Enter settings:

  • Account Name:

  • Your Name: The name people will see when you send email from this account

  • Incoming mail server: imap.lingonetworks.net

  • Account Type: IMAP4

  • User Name: Enter the full email address for the account you are setting up (ex: myemail@neonovazimbra.com)

  • Password: the password for the email account you are creating

  • Outgoing (SMTP) email server: smtp.lingonetworks.net

  • Outgoing server requires authentication box is checked

  • Use the same username and password to send and receive email box is checked

  • Require SSL for incoming email box is checked

  • Require SSL for outgoing email box is checked

Step 4. Select the Sign-in box at the bottom of the screen

Step 5. At the All Done! screen, click Done

Confirmation message indicating the account setup was successful with the email example@example.com, and a 'Done' button at the bottom.